Web design & SEO services
Booking & appointment engine with prepayment
Booking and appointment systems that fill your calendar on their own.
Why it matters
Every booking lost over the phone is money walking away.
We integrate a booking engine with prepayment so your clients book on their own, any time, without you picking up the phone.
Every project is quoted for what it actually needs, with no obligation — and may be grant‑funded through Kit Digital.
Get a quoteThe service
What the online booking engine includes
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24/7 booking
Your clients book whenever they want, even outside your opening hours.
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Prepayment
Charge on booking and cut the no‑shows that cost you money.
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Synced calendar
Avoid overlaps with real‑time availability and calendars.
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Automatic reminders
Email and SMS so nobody forgets their appointment.
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Any business
Restaurants, clinics, salons, activities, rentals and more.
Who it makes sense for
It fits any business that lives on slots in a calendar. The clearest sign: the phone eats your time during service, or you lose bookings because nobody answers out of hours. We go into more detail for restaurants and tourism and activities.
- RestaurantsTables and sittings, without stopping service to answer the phone.
- Clinics and salonsAppointments with each service's length and the gap between them.
- Activities and excursionsLimited places, groups and languages.
- RentalsBoats, bikes or equipment by the hour or the day.
Direct bookings or platforms
Direct booking on your website
- No commission per booking
- The customer is yours: their email and history
- They can book with you directly next time
Platforms and intermediaries
- They give visibility
- They charge for every booking
- They keep the customer relationship
It's not about leaving those channels overnight, but letting people who already know you book with you without a middleman. For that your site must load fast: a slow website sends people back to the intermediaries.
The method
How we set up your online bookings
- First
How you take bookings today
We look at where bookings come in and where customers slip away: missed calls, unanswered messages, double bookings.
- Next
The engine, inside your website
Real-time availability synced with your calendar and a booking button people can actually see.
- With payments
Deposits and reminders
Full payment or a deposit, plus automatic email and SMS reminders so nobody forgets.
- Always
Measurable
You see how many bookings come in on their own, where from, and how much you save in commissions.
Deposits, prepayment and no-shows
An empty table or a missed appointment is time you can no longer sell. People who have paid either let you know or turn up, and many no-shows aren't bad faith: people simply forget.
- Full paymentFits activities with limited places.
- DepositIn a restaurant, a deposit is often enough.
- RemindersEmail and SMS in time to confirm, or free the slot for someone else.
What to decide before setting anything up
- How much availability you open online and how much you keep back
- How long each service lasts and the gap you need between them
- Whether you charge in full or take a deposit
- What happens if someone cancels late
- Which languages your customers will book in
And the mistakes we see most: hiding the booking button at the bottom of the page, keeping a paper diary that doesn't sync, and opening all availability in high season with no room left for your regulars.
Answered
Online booking: frequently asked questions
Does it work for my type of business?
Yes. We adapt the system to restaurants, clinics, salons, activities, rentals and any service by appointment.
Can I charge on booking?
Yes. We set up full payment or a deposit upfront to reduce last‑minute cancellations.
Does it sync with my calendar?
Yes, we sync availability to avoid double bookings.
Do I have to leave the booking platforms I'm already on?
Not necessarily. It often makes sense to keep them as a shop window while your own channel gains ground. The idea is that people who already know you, find you on Google or come back can book directly on your website, with availability synced so the same slot is never sold twice.
Should I charge the full booking or just a deposit?
It depends on your business. For activities with limited places or longer services, charging in full at booking usually makes sense. For restaurants or short appointments a deposit is often enough: it discourages no-shows without putting customers off. We talk it through when we analyse your case and set it up the way you decide.
How do I know whether the system is working for me?
We make it measurable from the start, so you can see how many bookings come in on their own through your website, including outside opening hours. With that data you can compare them with the ones still arriving by phone or other channels and decide sensibly where to focus ahead of the next season.
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Tell us what you need and we'll give you a clear quote, no obligation.